Sentimento AI now analysing 1.3M+ reviews monthly

Impactful
insights.
Made effortlessly.

Sentimento turns scattered customer feedback into clear sentiment trends, key themes, and executive-ready summaries.

Dashboard

Overview of your sentiment analysis activity

All Projects
12
Projects
148
Analyses
42k
Reviews
62%
Positive Rate

Overall Sentiment

Positive62%
Positive
Negative
Mixed
Neutral

Sentiment by Project

Positive
Negative
Mixed
Neutral
Store A
Store B
Store C
Store D
Store E

Recent Analyses

Q1 Product Feedback4,280 reviews
Completed
Mobile App Reviews1,920 reviews
Processing
Capabilities

What can you do with Sentimento?

Classify review sentiment

as positive, negative, mixed or neutral

Extract recurring themes

like quality, service, price and delivery

Upload CSV or Excel files

and analyse thousands of reviews at once

Visualise sentiment trends

with interactive charts and dashboards

Pinpoint exact text spans

that support every classification

Service
Pricing
Sentimento
Quality
Delivery

Sentiments and themes connected. See how review topics relate to each other across your entire dataset.

Themes (4)completed
Product Quality
312
Customer Service
195
Shipping Speed
529
Price Value
288
Themes (4)completed
Product Quality
312
Customer Service
195
Shipping Speed
529
Price Value
288

Deep-dive into every theme. Drill down into individual topics to uncover what drives customer sentiment.

Customer Stories

Loved by product teams

Here's what teams are saying about Sentimento

We uploaded 5,000 reviews and Sentimento had every theme mapped out in under a minute. Absolute game-changer for our product roadmap.
Finally a tool that goes beyond star ratings. Sentimento showed us exactly why customers were unhappy with delivery — something our NPS surveys completely missed.
The theme extraction is incredibly accurate. Sentimento identified pricing concerns we had no idea about. Worth every penny.
We uploaded 5,000 reviews and Sentimento had every theme mapped out in under a minute. Absolute game-changer for our product roadmap.
Finally a tool that goes beyond star ratings. Sentimento showed us exactly why customers were unhappy with delivery — something our NPS surveys completely missed.
We uploaded 5,000 reviews and Sentimento had every theme mapped out in under a minute. Absolute game-changer for our product roadmap.
Finally a tool that goes beyond star ratings. Sentimento showed us exactly why customers were unhappy with delivery — something our NPS surveys completely missed.
The theme extraction is incredibly accurate. Sentimento identified pricing concerns we had no idea about. Worth every penny.
We uploaded 5,000 reviews and Sentimento had every theme mapped out in under a minute. Absolute game-changer for our product roadmap.
Finally a tool that goes beyond star ratings. Sentimento showed us exactly why customers were unhappy with delivery — something our NPS surveys completely missed.
I was manually tagging reviews in spreadsheets for months. Sentimento does it all automatically and the sentiment accuracy is spot-on. I'm never going back.
The dashboard is beautiful and the analysis is fast. Sentimento helped us prioritise our Q3 roadmap based on real customer feedback instead of gut feeling.
Uploaded our Amazon reviews and within seconds had a clear breakdown of what customers love vs. what needs fixing. Sentimento is exactly what our CX team needed.
I was manually tagging reviews in spreadsheets for months. Sentimento does it all automatically and the sentiment accuracy is spot-on. I'm never going back.
The dashboard is beautiful and the analysis is fast. Sentimento helped us prioritise our Q3 roadmap based on real customer feedback instead of gut feeling.
I was manually tagging reviews in spreadsheets for months. Sentimento does it all automatically and the sentiment accuracy is spot-on. I'm never going back.
The dashboard is beautiful and the analysis is fast. Sentimento helped us prioritise our Q3 roadmap based on real customer feedback instead of gut feeling.
Uploaded our Amazon reviews and within seconds had a clear breakdown of what customers love vs. what needs fixing. Sentimento is exactly what our CX team needed.
I was manually tagging reviews in spreadsheets for months. Sentimento does it all automatically and the sentiment accuracy is spot-on. I'm never going back.
The dashboard is beautiful and the analysis is fast. Sentimento helped us prioritise our Q3 roadmap based on real customer feedback instead of gut feeling.
Data-driven Insights

Every review tells a story

Upload your customer reviews from any source — CSV, Excel, or direct input.
Get AI-powered sentiment and theme analysis in seconds.

Powered by AI

Purpose-built models that consistently outperform
human reviewers in sentiment classification accuracy.

Your data stays private

Review data is processed securely and never
shared. You stay in full control of your analyses.

Pricing

Simple pricing built for fast adoption

Start with a 14-day full trial on Growth limits, no card required. Upgrade when you are ready.

Starter

For small teams validating product-market fit.

$19/mo
  • 5 projects
  • 20 analyses per project
  • 500 reviews per analysis
  • Email support
  • Core sentiment and theme analysis
Choose Starter

Scale

For high-volume teams and agencies.

$129/mo
  • 75 projects
  • 250 analyses per project
  • 10,000 reviews per analysis
  • Priority support + onboarding
  • High-volume analysis operations
Choose Scale
14-day free trial: 3 projects, 3 analyses/project, 100 reviews/analysis — no card required.
Start 14-day trial
Beta Program

Request beta access

We approve beta seats in batches. Approved beta users receive 50% off Growth for the first 3 months.

Request beta access